During one of my seminars I gave in Japan, I realized the different reactions Japanese and Westerners have towards being told they have made a mistake. I am talking about the very first, almost instinctive reaction towards someone who is telling you something is wrong in your presentation, in your report or in the…
Non-Japanese participants to JCO’s sessions often express their incredulity when their supposedly polite Japanese colleagues are suddenly answering their phone albeit being in the midst of a conversation with them. “They just left me standing there…” says one German employee in a Japanese company. Another observation that seems to clash with the notion of the…
The 5 secrets for an effective brainstorming session with Japanese. Have you ever tried to brainstorm with Japanese colleagues? If you did, you might have been disappointed by the lack of participation of your colleagues. You might have though “I can’t believe they are top class engineers and they don’t even have any ideas.” When…
We often hear that Japan has a culture of shame (vs. guilt in Europe.) This affects many areas of work and life, as how you are perceived by your neighbors, your colleagues and your clients is extremely important. The focus of this article on Japanese business culture is how this concept of shame for Japanese…
Let´s start with a short question on the use of emoji. Like many things that surround us, emoji originated in Japan and can be translated as 絵, e = “picture” plus 文字, moji = “letter”. They were developed for mobile messaging at the end of the 1990ies. (here is a comparison of how they looked…
(translation from JCO article in Japanese) The Japanese government has launched a new work-style reform in Japan as from April 1st which steers the Japanese labour market towards a more globally aligned approach to work and efficiency. One of the goals appears to be reduce overly long working hours. It is an interesting fact that…
In our blog, we answer some of the questions we regularly receive during our seminars. “I had a teleconference with my Japanese colleagues in Japan. We suggested a planning for the project and they all agreed on it. However, soon after, they started questioning everything and were not doing what we had agreed they would…
Japan is notorious for its strong emphasis on “humans as resources”: due to its lack of natural resources, Japan instead focuses on forming highly educated and skilled citizens. Education is perceived as not only defining and embodying many Japanese values, but also as a considerable determinant of careers and futures. Let us examine the Japanese…
We are happy to announce that Japan Consulting Office (JCO) has received the “1st BEST Supplier” and “Highest Appreciated Training Institute” award from Mitsubishi Turbocharger and Engine for the second time. This prestigious recognition is the result of the high quality of our training programs, our practical approach and the visible change in behavior following…
Information sharing and reporting is often a cause of friction in Japanese companies. Here is one extreme example that shows just how serious the implications can be. A Japanese company in the Netherlands appointed their first European CEO (pervious CEOs were Japanese). This person, let’s call him John, had only worked for American and European…
