Working and Communicating with non-Japanese Colleagues


Designed for Japanese employees working abroad as well as locally hired Japanese employees.

There is no prerequisite for attending this program.


Everything you need to know to better understand your local colleagues and adapt in order to work and communicate more efficiently. You will gain a deeper understanding of key concepts and work practices and how they differ from yours. You will also become more familiar with the business protocol. Special emphasis is put on the local culture and customs in the country where the program is held.

Content includes:

  • Facts about the host country which help explain its cultural foundation and key cultural concepts in the West
  • The most common challenges faced by Japanese in multi-national teams (e.g. meetings, decision-making, information sharing, negotiation, socializing)
  • How to become more effective in communicating with non-Japanese colleagues

    • ・Communication in different settings, especially in the New Normal
    • ・Effective English expressions for discussions and meetings
    • ・Strategies for debating/convincing non-Japanese (also using roleplays)
    • ・Communication with Western customers

  • Assessment tools for own cultural preferences and how to navigate differences between subsidiary and HQ
  • Working in a global environment

    • ・How do non-Japanese see Japanese? What are their difficulties working with the Japanese?
    • ・How do Western companies act internally?
    • ・Creating a hybrid reporting culture: teamwork and information sharing
    • ・Working under a non-Japanese boss/working in multi-national teams
    • ・Interfacing between HQ and local subsidiary

  • Protocol and business etiquette

The trainer will illustrate the points discussed with examples from his/her own experience working with Japanese and share insightful anecdotes. The training language is Japanese, enabling participants to ask any questions and receive tips and advice on how to best collaborate with and manage non-Japanese colleagues.



We offer this training in a blended learning option with the following steps:

This is limited to a maximum of 10 participants to ensure interaction.

Special online training campaign:
To show you the benefits of online training session, we are happy to invite one member of your HR team free of charge!
Please book your free seat here:

  • This training is also regularly offered as a public course. Please find all details below.
Filter Events

16feb11:00 am2:30 pmOnline training: Working and communicating with US colleagues (11:00 am - 2:30 pm CST)450 USDPlace:Online USA time zoneLanguage:Japanese

28feb9:00 am12:30 pmONLINE TRAINING: WORKING AND COMMUNICATING WITH NON-JAPANESE COLLEAGUES (9:00 AM - 12:30 PM CET)395 Euro/360 GBP/450 CHFPlace:Online Europe (EMEA) time zoneLanguage:Japanese

16mar1:00 pm4:30 pmOnline Training: Working and Communicating with non-Japanese colleagues (1:00 pm - 4:30 pm CET)395 Euro/360 GBP/450 CHFPlace:Online Europe (EMEA) time zoneLanguage:Japanese

Please register at least one week in advance and please note JCO’s cancellation Policy. To enhance the quality of the training, the number of participants will be limited!


Please feel free to contact us if you have any questions about our training or services. Our team will be happy to help you.